| Terms
& Conditions
The following
terms and conditions apply to all transactions that take
place on this website. The use of this site indicates your
acceptance of these terms and conditions. The placement of
an order indicates your acceptance of these terms and
conditions. Please read them carefully and print a copy
for future reference.
Warranty
All of our products are covered by our 1 Year warranty. If
the product is received and there is a problem you must
inform us within 7 days of receipt. Please check your
product upon delivery. If an item is visually damaged upon
delivery, it must be signed as 'damaged'. The warranty
starts on the day following your receipt of the product.
If there is a problem with your product please contact us.
General
These terms and conditions do not affect your statutory
rights. To order goods through this website you must be at
least 18 years of age. We will treat each order for goods
as an offer by you to purchase the goods subject to these
terms and conditions.
Accuracy of Product Information
All product specifications, images and other information
published on our website have either been made accessible
by suppliers, manufacturers, publications, publicists, or
been gathered from public-domain sources. Our intention is
that all information on the website should be as accurate
and up to date as possible. However, We cannot guarantee
the reliability or the accuracy of the information
contained within its pages. All the actions taken by the
user of the website are the responsibility of the
individual.
Payment & Delivery
The total price payable for the goods will be stipulated
at the time when you place your order whether or not the
order has been confirmed. We are entitled to make
adjustments to the price to take account of any increase
in our supplier’s prices, or the imposition of any taxes
or duties, or if due to an error or omission the price
published for the goods is wrong whether or not the order
has been confirmed. We will inform you of the correct
price and give you the opportunity to cancel the order. As
previously stated should the price change or be incorrect
the contract is void and must be restarted by you the
consumer. All prices on our website are inclusive of VAT.
Please note that all deliveries are kerbside and do not
include installation.
Typographical Errors
In the event a product is listed at an incorrect price
due to typographical error or error in pricing information
from our suppliers, taxes or duty changes, we shall have
the right to refuse or cancel any orders listed at the
incorrect price whether or not the order has been
confirmed. If your credit card has already been charged
and we subsequently cancel your order, we will immediately
issue a credit to your credit card account in the value of
the incorrect price (including delivery charges).
Payment Methods
We accept all major credit and debit cards including
American Express, Visa, Visa Electron, Mastercard and
Maestro through the Paypal system – a Paypal request
would be emailed on request. When ordering you must
provide us with your exact billing address and telephone
number - the address and phone number your credit card
bank has on file for you. Incorrect information will cause
a delay in processing your order. Your order will only be
processed once authorisation of your credit card has been
properly received. You may also pay by cheque or money
transfer although we cannot dispatch the goods until
payment has been cleared which can take approx. 10 days.
Availability of Goods
All products and services are subject to availability and
may be withdrawn at any time. If we do not supply the
goods for any reason we will not charge you for these and
we will refund any money already paid for them. However,
we will not be responsible for compensating you for any
other losses you may suffer if we do not supply the goods.
The majority of items offered for sale on this website are
in stock and available for fast delivery. Items that are
not in stock are ordered in and may take up to 12 weeks to
deliver, please contact us to check availability.
Product Guarantees
All products supplied are covered by the terms and
conditions of the Manufacturers Guarantee for a period of
12 months. Your goods will be replaced should the product
develop a manufacturers fault within twelve months of your
date of purchase. This guarantee specifically excludes
faults caused by accident, neglect, and misuse. THE FULL
COST OF THE SERVICE CALL WILL BE CHARGED TO THE CUSTOMER
IF WE FIND NO FAULT WITH YOUR PRODUCT (charged at £40.00
this includes return shipping). Should your product
develop a fault within a first seven days of purchase you
many return your goods for a full refund providing you
return the unit in the same condition as supplied. This
does not affect any statutory rights that you may have.
Cancellation of Orders
Returned
Goods
If you are not totally satisfied with your purchase for
any reason, you have the right to cancel your order within
7 working days from date of delivery for full credit or
refund less any applicable delivery charges. Goods
returned outside this 7 day period will be subject to a
restocking fee of 30%. It is your responsibility to return
any such items in a pristine saleable condition in their
original box and packaging. You will be wholly responsible
for the return of the goods and any associated costs of
return. We do not uplift items. Goods received back
incomplete, damaged or in any condition other than
saleable, will be returned to you and the cost of return
carriage charged to your account. Prior to returning any
products, please contact us within 7 days from the date of
delivery. If you do not return goods within 7 days after
you have informed us that you wish to cancel your order,
your right to cancel will be revoked. The cancellation
must be put into writing and received within the 7-day
period.
Other
You will own the goods once we have received your payment
in full. We do not offer any credit facilities. Failure by
us to enforce any of these terms and conditions will not
affect our right to enforce the rest of these terms and
conditions. These terms and conditions are subject to
change at any time without prior notice to you.
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